Help and frequently asked questions
The answers to the most common questions about Felisuite. Can’t find yours? Contact us.
Account
How do I create an account?
Choose your plan on the pricing page, then fill in the form: your current email address, the @felimail.com address you want and your details. You then pay securely with Stripe.
Why do I give my current email address?
It is used to send you the activation link and to recover your account if needed.
How do I sign in?
At app.felisuite.com, or in the Windows, macOS, Android and iOS apps.
Addresses and mailboxes
Does every user get an @felimail.com address?
Yes, it is created with each user account.
Can I use my company address?
Yes, from the Business plan, by connecting it as an external mailbox (IMAP): 3 per user on Business, 15 on Enterprise.
Modules
Can I add a module later?
Yes, at any time; it is billed from the next invoice.
Can I use Felisuite with an AI assistant?
Felisuite offers a connector based on the MCP protocol, which lets AI assistants such as Claude work with your notes, calendar, contacts, tasks and emails, within the permissions you grant.
Billing
When am I billed?
Every month, or every year if you chose yearly billing.
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